BOSE® BLUETOOTH® HEADSET
SERIES 2
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Safety Information
Please read this guide
Please take the time to follow the
instructions in this owner’s guide carefully.
It will help you set up and operate your
product properly and enjoy its advanced
features. Please save this owner’s guide
for future reference.
WARNINGS:
• Contains small parts, which may be
a choking hazard. Not suitable for
children under age 3.
• To reduce the risk of fire or electrical
shock, do not expose the product to
rain or moisture.
• Do not expose this apparatus to dripping
or splashing and do not place objects
filled with liquids on or near the apparatus.
As with any electronic product, use care
not to spill liquids into any part of the
system. Liquids can cause a failure and/or
a fire hazard.
• Do not place naked flame sources,
such as lighted candles, on or near
the apparatus.
• This product is intended to be used only
with the power supply provided.
The lightning flash with arrowhead
symbol, within an equilateral
triangle, alerts the user to the
presence of uninsulated
dangerous voltage within the
system enclosure that may be
of sufficient magnitude to
• Where the mains plug is used as the
disconnect device, such disconnect
device shall remain readily operable.
constitute a risk of electric shock.
The exclamation point within an
equilateral triangle alerts the user
to the presence of important
operating and maintenance
•
Do not disassemble, heat above 100º C
(212º F), or incinerate.
• Do not use your headset while it is
connected to the charger.
instructions in this owner’s guide.
• Do not use the headset at high volume
for an extended period of time. Doing so
can cause hearing loss. Always listen at
moderate levels.
©2011 Bose Corporation. No part of this work may be reproduced, modified, distributed, or
otherwise used without prior written permission.
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CAUTIONS:
Important Safety
• Make no modification to the system or
accessories. Unauthorized alterations may
compromise safety, regulatory
compliance, and system performance and
may void the warranty.
Information
1. Read these instructions – for all
components before using this
product.
• Operate this product within the tempera-
ture range of -4°F to 113°F (-20°C to
45°C) only. Damage caused by use out-
side of that range may not be covered by
the warranty.
2. Keep these instructions – for future
reference.
3. Heed all warnings – on the product
and in the owner’s guide.
• Check and follow local laws regarding
use of a mobile phone and headset/
headphones while operating any vehicle
or using equipment that requires your full
attention. If you use the headset/
4. Follow all instructions.
5. Do not use this apparatus near
water or moisture – Do not use this
product near a bathtub, washbowl,
kitchen sink, laundry tub, in a wet
basement, near a swimming pool,
or anywhere else that water or
moisture are present.
headphones while engaging in any such
activity, be sure to focus on safety.
Bose Corporation hereby declares
that this product is in compliance with
the essential requirements and other
relevant provisions of Directive 1999/
5/EC and other applicable Directives.
The complete Declaration of
6. Clean only as directed by Bose
Corporation. Unplug this product
from the wall outlet before cleaning.
7. Do not install near any heat
sources, such as radiators,
heat registers, stoves, or other
apparatus (including amplifiers)
that produce heat.
Conformity can be found at
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English
8. Protect the USB cord from being
walked on or pinched, particularly
at the power supply end and the
point where it exits from the
apparatus.
12. To prevent risk of fire or electric
shock, avoid overloading wall
outlets, extension cords, or integral
convenience receptacles.
13. Do not let objects or liquids enter
the product – as they may touch
dangerous voltage points or short-out
parts that could result in a fire or
electric shock.
9. Only use attachments/accessories
specified by the manufacturer.
10. Unplug this apparatus during light-
ning storms or when unused for
long periods of time – to prevent
damage to this product.
14. Use proper power sources –
Plug the product into a proper power
source, as described in the operating
instructions or as marked on the
product.
11. Refer all servicing to qualified
service personnel. Servicing is
required when the apparatus has
been damaged in any way: such
as USB cord or power supply is
damaged; liquid has been spilled
or objects have fallen into the
apparatus; the apparatus has been
exposed to rain or moisture, does
not operate normally, or has been
dropped – Do not attempt to service
this product yourself. Opening or
removing covers may expose you to
dangerous voltages or other hazards.
Please call Bose Customer Service to
be referred to an authorized service
center near you.
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This device complies with FCC and
Industry Canada RF radiation exposure
limits set forth for general population.
It must not be co-located or be operating
in conjunction with any other antenna or
transmitter.
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment to an outlet on a
different circuit than the one to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
In the United States:
This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses, and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, this is no
guarantee that interference will not
occur in a particular installation. If
this equipment does cause harmful
interference to radio or television
Changes or modifications not expressly
approved by Bose Corporation could
void the user’s authority to operate
this equipment.
In USA and Canada:
This device complies with part 15 of the
FCC rules and Industry Canada license-
exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
reception, which can be determined by
turning the equipment off and on, you
are encouraged to try to correct the
interference by one or more of the
following measures:
Attribution
The Bluetooth® word mark and logos are
registered trademarks of Bluetooth SIG,
Inc. and any use of such marks by Bose
Corporation is under license.
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Other agency markings
FCC ID: A94BT2R
FCC ID: A94BT2L
IC: 3232A-BT2R
IC: 3232A-BT2L
Engineered in the United States
Made in China
Meets IDA Requirements
Names and Contents of Toxic or Hazardous Substances or Elements
Toxic or Hazardous Substances and Elements
Part
Name
Lead Mercury Cadmium Hexavalent Polybrominated
Polybrominated
(Pb) (Hg)
(Cd)
(CR(VI))
Biphenyl (PBB) diphenylether (PBDE)
PCBs
X
X
0
0
0
0
0
0
0
0
Metal
parts
0
0
Plastic
parts
0
X
X
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Speakers
Cables
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous
materials for this part is below the limit requirement in SJ/T 11363-2006.
X: Indicates that this toxic or hazardous substance contained in at least one of the
homogeneous materials used for this part is above the limit requirement in SJ/T
11363-2006.
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Using the headset
8
Thank you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
8
9
Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Initial pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Fitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Wearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Recognizing the lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Basic call actions and audio tones . . . . . . . . . . . . . . . . . . . . 17
Multi-point pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connection priority for multiple paired phones . . . . . . . . . . . 20
Multi-point call actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Reference
21
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Using the headset
Thank you
We appreciate your choice of the Bose® Bluetooth® headset
Series 2, which lets you hear and be heard, even as noise levels
around you change.
Features
Small size, advanced fit, and simple controls.
StayHear™ tip
(medium)
USB
connector
Volume
+ and – buttons
Bluetooth
indicator
Call
button
Power
Battery
indicator
on/off
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Features and Functions
Talk time
Up to 4.5 hours.
Standby time
Up to 100 hours.
Multipoint pairing
Maintain two active phone connections at once.
Adaptive audio adjustment
Hear what is being said, even as noise levels around you change,
with automatic volume adjustment.
A2DP audio streaming
Listen to podcasts, audio books, turn-by-turn directions, or
other audio sources streamed directly from your mobile device.
Automatically connects when an audio source is played.
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Included with headset:
Additional StayHear™
tips (small and large)
USB cable
Carry case
Power supply
(where needed)
Power supply
adapters
(where needed)
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Charging
Although the battery is partially charged at the factory, it is
important to fully charge the battery before first use. Allow
up to 3 hours for a full charge.
1. Plug the small end of the USB
cable into the headset.
2. Plug the large end of the cable
into the power supply or a
powered USB connector on
your computer.
3. Battery indicator light will
blink yellow while charging
and turn green when charging
is complete.
Note: The headset will not operate while charging.
Note: Before charging, be sure the headset is at room temperature,
between 41°F (5°C) and 104°F (40°C).
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Attaching adapters (if needed):
1. Extend the power supply prongs.
2. If needed, snap on the adapter for your region (2a).
To remove an adapter, press back on the release and lift the
adapter up and off (2b).
1
2a
2b
Europe
UK
3. Plug the power supply into an AC (mains) wall outlet.
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Initial pairing
Bluetooth light
and symbol
1. Ensure the mobile phone is on and
Bluetooth® is enabled. Turn on the
headset by sliding the power switch
to the On (green) position.
The Bluetooth indicator slowly
flashes blue to indicate the headset
is discoverable.
2. Locate the Bluetooth device list
on the mobile phone and select
Bose BT2.
3. If prompted for a passkey, enter
0000
.
The Bluetooth indicator flashes,
then turns solid blue to indicate a
successful connection.
Bluetooth
device list
Additional pairing (up to 6 phones):
Press and hold Call for 5 seconds to
make the headset discoverable.Then repeat steps 2 to 3 above.
Note: If you have difficulty pairing, see “Troubleshooting”, beginning
on page 21.
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Fitting
The soft StayHear™ tip allows the headset to rest comfortably in
your ear. Choose the tip that is the right size for your ear.
To change the tip:
1. Gently remove the tip from the ear-
Tip
wing
piece. Do not pull on the tip wing.
Nozzle
hook
2. Ease the new tip over the base of the
earpiece until it latches onto the
nozzle hook.
Wearing
Slot
1. Place the headset into your ear,
pointing straight down.
2. Then twist the headset upwards so it
points directly at your mouth.
3. Press the tip wing under the ear
ridge.
2
3
1
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Recognizing the lights
Battery Indicator
Color
Status while on:
Status while charging:
Green
1.5 - 4.5 hours remaining
talk time.
(Solid)
Charging is complete.
Yellow
Red
10 minutes - 1.5 hours
remaining talk time.
(Flashing)
Charging is ongoing.
(Flashing)
(Solid)
About 10 minutes remaining Charging error.
talk time.
Room temperature or
product may be too
warm or too cold.
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Bluetooth® Indicator
Color
Indicates:
The headset is discoverable for pairing.
Blue (slow flash)
Blue (quick flash) The headset is attempting to connect to a
mobile phone or is receiving or making a call.
The headset and a paired mobile phone are
not connected. One of them is not turned on,
or the two are more than 33 feet (10m) apart.
Blue (solid)
The headset is connected for calls.
Purple (solid)
The headset is connected for A2DP audio
streaming.
Note: Except when charging, indicators shut off after 10 seconds to
conserve battery power.
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Basic call actions and audio tones
Action
Headset control
Press Call once.
Audio tone
Answer a call
Single beep
Make a call
Press Call once. Use
voice commands or the
phone keypad to select
and dial.
Single beep
End a call
Press Call once.
Two notes
(descending)
Adjust the volume Press Volume + or
-
while One note per
on a call or streaming
audio.
press
Mute/Unmute
a call
Press Volume + and
at the same time.
–
Short double beep
Single tone
repeats every 30
seconds
Transfer the audio Press and hold Call
None
to your mobile
phone
(during a single phone
call only) for 5 seconds or
until transfer is complete.
Last number redial Press Call twice.
Old-style phone
ringing
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Reject an incoming Press and hold Call for
Two notes
(descending)
call
3 seconds.
Call waiting
Press Call to answer
second call and place
first call on hold.
Single beep
Switch between
two calls
Press Call twice.
Single beep
Begin
conferencing
Press and hold Call for 3 Single beep
seconds while two calls
are active.
Low battery
None.
Five-note warble
Repeats every
2 minutes
Bluetooth® device None.
connected
Three quick notes
(ascending)
Bluetooth device
disconnected
None.
Three quick notes
(descending)
Power on
Power off
Slide Power switch to
Four notes
(ascending)
On position (green).
Slide Power switch to
Off position (red).
Four notes
(descending)
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Multi-point pairing
To maintain an active connection with two different mobile devices
at the same time:
1. Disable the Bluetooth® connectivity on any phones previously
paired to the headset.
2. Turn on the headset and the mobile phone.
3. Press and hold Call and Volume + for 5 seconds.
4. Complete the pairing procedure specific to your phone.
5. Turn the headset off and then on again.
6. Repeat steps 2 - 5 for the second phone.
Disabling multi-point pairing
1. Press and hold Call and Volume – buttons for 10 seconds.
2. Turn the headset off and then on again.
3. Re-pair the desired mobile phone.
Note: Some phones require you to remove Bose BT2 from the
Bluetooth device list before you can re-pair to that phone.
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Connection priority for multiple paired phones
The last phone used for a call will have first priority for calls, voice
dialing and redial.
To make a call with the other connected phone, place the call
manually. First priority then switches to this phone.
To establish priority for any other paired phone, reconnect with
that device by selecting Bose BT2 in the device list.
Multi-point call actions
In multi-point operation, call actions are the same as listed
on page 17. To switch between active calls on two phones,
press Call twice.
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Reference
Troubleshooting
Problem
What to do
The headset has • Make sure both ends of the USB cable are firmly
short talk time.
connected.
• If you are using a power outlet:
– Be sure the power supply is securely
plugged in and the outlet is working.
– Be sure to use the proper power supply
adapter (if one is needed in your region).
• If you are using your computer, be sure the
computer is plugged in and the USB port is
powered.
Note: The battery indicator will blink yellow while
charging and turn green when charge is com-
plete.
• Make sure the room temperature is between
41°F and 104°F (5°C and 40°C) and the product
is at room temperature before charging begins.
Note: The battery indicator glows a steady red if
the room or product is too warm or cold.
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The headset
does not fit
p ro p e r l y o r f e e l s
uncomfortable.
• Make sure the headset is in the correct ear and
the wing on the StayHear™ tip is flush beneath
the ear ridge. (Refer to "Wearing" on page 14.)
• Make sure the tip is firmly attached to the
headset.
• Try the large or small tip.
The mobile
phone and the
headset do not
pair.
• Make sure both the headset and mobile phone
are turned on and the Bluetooth® feature on your
phone is activated. Refer to your phone
instruction manual for details.
• Turn the headset off, then on again.
• Press Call for at least 5 seconds to make the
headset discoverable, then attempt to pair
again.
• Make sure the phone is within 33 feet (10
meters) of the headset.
• Turn the phone power off, then on again and
attempt to pair again.
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The mobile
• Make sure both devices are turned on and
Bluetooth® connectivity is enabled on the
phone.
• Turn the headset off, then on again. Make sure
the mobile phone is within 33 feet (10 meters)
of the headset.
phone and the
headset do not
connect.
• Check the Bluetooth device list on your phone
to be sure Bose BT2 is selected.
– If it is selected, delete it from the list (refer to
your phone instruction manual for details).
– If it is no longer listed, repeat “Additional
pairing” on page 13.
• Simultaneously hold Call and Volume – for
5 seconds to reset the memory, and pair the
headset to the phone again.
• Turn the phone power off, then on again.
What you
hear on the
headset is not
clear.
• During a call, adjust the volume on your
mobile phone or on the headset by pressing
Volume + or
–
.
• Check your mobile phone signal strength.
• Make sure the mobile phone is within 33 feet
(10 meters) of the headset.
• Reposition the headset. Refer to “Fitting” on
page 14.
• Clean the wire mesh under the tip. See page 26.
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What the other
person hears is
not clear.
• Move the mobile phone closer to your headset.
• Make sure the phone is not near other wireless
equipment.
• Reposition the headset. Refer to “Fitting” on
page 14.
• Check your mobile phone signal strength.
• Turn the phone power off, then on again.
A call
disconnects
unexpectedly.
• Check the headset to make sure it is on and
charged.
• Make sure the mobile phone is within 33 feet
(10 meters) of the headset.
• Check the signal strength on your phone and
make sure the battery is sufficiently charged.
No audio from a • Make sure the device supports A2DP audio
streaming audio
source or
application.
streaming. (The Bluetooth® indicator will glow
purple.)
• Make sure the device’s Bluetooth volume is
turned up and not muted.
• Make sure the streaming audio source is on and
playing.
• Move the device closer to the headset.
• Try another streaming audio application.
• Turn the phone power off, then on again.
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Poor sound
quality from a
streaming audio
source or
• Move the device closer to the headset.
• Move the device and headset away from any
device that could cause interference, such as
another Bluetooth® enabled device, cordless
phones, a microwave oven, or a wireless
computer network router.
application.
• Reduce the number of Bluetooth applications
that are running on your device. (Running multi-
ple applications may reduce the amount of inter-
nal resources available to transmit audio.
Closing all non-essential applications may
improve audio quality. Disabling Wi-Fi
functionality on the device may also improve
audio quality.
• Try another streaming audio application.
• Turn the phone power off, then on again.
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Customer service
For additional help in solving problems, contact your
Bose® dealer. Or for online support visit:
• owners.Bose.com in the U.S.
• global.Bose.com outside the U.S.
To contact Bose by phone, refer to the address list on the inside
back cover of this guide.
Maintenance
Battery care:
1. Be sure to turn off the headset when it is not in use.
2. Before storing the headset for more than a few months, be
sure the battery is fully charged.
To clean the headset:
Use a soft, dry cloth to wipe the surface carefully. Do not use
liquids or sprays.
To clean the tip:
Gently peel the tip from the end of the earpiece. Wash the tip with
mild soap and rinse. Dry with a soft cloth. Be sure the tip is
completely dry before reattaching to the headset.
To clean the wire mesh under the tip:
Gently peel the tip from the end of the earpiece. Lightly brush the
mesh screen with a soft, dry cloth. Avoid pressing on the mesh,
which could push debris through the mesh and into the headset.
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Limited Warranty
Your Bose® Bluetooth® headset Series 2 is covered by a limited
warranty. Details of the limited warranty are provided on the
product registration card that is included in the carton. Please refer
to the card for instructions on how to register. Failure to register
will not affect your limited warranty rights.
To obtain Limited Warranty service
Return the product, with proof of purchase from an authorized
Bose dealer, as follows:
1. Contact the Bose organization in your country/region (visit
Global.Bose.com for contact information in your country/
region) for specific return and shipping instructions.
2. Label and ship the product, freight prepaid, to the address
provided by the Bose organization in your country.
3. Place any necessary Return Authorization Number prominently
on the outside of the carton. Cartons not bearing a Return
Authorization Number, where required, will be refused.
Note: The serial number is located on the warranty card included in
the carton.
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Technical information
Weight: 0.42 ounces (12 grams)
Power supply rating:
Input: 100 VAC to 240 VAC, 0.15A
Output: 5V, 1A
Temperature ranges:
Operate this product within the temperature range of -4°F to 113°F
(-20°C to 45°C) only.
Store this product within the temperature range of -4°F to 113°F
(-20°C to 45°C) only.
Charge the battery where the temperature is between 41°F and
104°F (5°C and 40°C) only.
Battery:
Rechargeable, non-replaceable lithium-ion polymer.
Charging time: 3 hours for full charge.
Use with a fully charged battery: up to 4.5 hours of talk time or 100
hours of standby time. Talk time may vary with specific mobile
phones.
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Bluetooth® QD ID: B018073
Version 2.1 Enhance Data Rate (EDR) and Secure Simple
Pairing (SSP).
Profiles include Headset (HSP 1.1), Hands Free (HFP 1.5), and
Advanced Audio Distribution Profile (A2DP 1.2).
Accessories
• To replace the supplied StayHear™ tips, carry case, power
supply, power supply with adapters, or adapters only, visit
global.Bose.com, or contact Bose® Customer Service.
• To purchase an optional headset charger for your vehicle,
contact your authorized Bose dealer or Bose Customer Service.
To contact Bose by phone, refer to the address list on the inside
back cover of this guide.
29
BOSE CORPORATION
USA
Denmark
2605 Brondby
04343-7777
Italia
The Mountain,
Framingham, MA, 01701
877-335-2073
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Norge
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Kong
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061-9757733
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Gillingham, Kent, ME8 ONJ
0844-209-2630
©2011 Bose Corporation, The Mountain,
Framingham, MA 01701-9168 USA
AM347801 Rev.01
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